Your Personal Data Privacy
The confidentiality of your personal data is one of the main concerns of the Regional Energy Agency North (REA North), in its capacity as a data controller.
This document is intended to inform you about the processing of your personal data in the context of your use of the website hereinafter referred to as the “website.”
Contents
- Categories of processed personal data
- Purposes and legal grounds of processing
- Duration of data processing
- Disclosure of personal data
- Transfer of personal data
- Your rights
- Children’s privacy
- Changes to the privacy policy
Categories of Processed Personal Data
If you are a visitor to the website, we may process your personal data that you provide:
Indirectly, such as: IP address, browser type, browsing duration, search history, operating system, language and pages viewed, full URLs, clickstream to, through, and from our site, pages and content viewed/searched, time spent on pages, interactions with pages (e.g., scrolling, clicks, mouse hovers), user behavior data.
Purposes and Legal Grounds for Processing
If you are a website visitor, your personal data may be processed for the following purposes:
- Marketing activities, i.e., sending electronic communications (emails) regarding products and services offered by the Regional Energy Agency North (REA North) through the website;
- Feedback forms/questionnaires for collecting input;
- Event/course registration forms for events organized by the REA North.
Legal basis: Your consent, if you choose to provide it.
Providing data for this purpose is voluntary. Refusing to provide consent will not negatively affect you.
Data Retention Period
If you withdraw your consent for marketing purposes, REA North will cease processing your personal data for this purpose. However, withdrawal will not affect prior processing carried out under your valid consent before withdrawal.
Disclosure of Personal Data
We do not rent or sell your personal data to third parties.
Besides the controller, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies—appointed, if necessary, as data processors.
These entities are contractually obligated to maintain the confidentiality of the data and to use it solely for the purpose for which it was provided.
We may also disclose your data to public authorities in certain cases, such as:
- To administer the website, including awarding prizes or other benefits resulting from promotional campaigns organized by REA North through the site;
- To maintain, personalize, and improve the website and related services;
- For data analysis, testing and research, usage monitoring, security features, and user authentication;
- For marketing communication within legal limits;
- When disclosure is legally required, etc.
Transfer of Personal Data
Your personal data may be transferred outside of Croatia, but only to countries within the European Union.
Your Rights
According to applicable personal data protection laws, you have the following rights:
- Right to be informed – about how your data is processed;
- Right of access – confirmation and details regarding processing activities;
- Right to rectification – correcting inaccurate/incomplete data;
- Right to erasure (“right to be forgotten”) – under certain conditions;
- Right to restrict processing – under specific situations;
- Right to data portability – receiving data in a structured, commonly used format;
- Right to object – to processing based on legitimate or public interest;
- Right to object to direct marketing – at any time, without justification;
- Right not to be subject to automated decisions, including profiling;
- Right to file a complaint – with the Data Protection Authority or a court if necessary.
To exercise these rights or ask further questions, please contact us at dpo@rea-sjever.hr
Children’s Privacy
The Regional Energy Agency (REA North) does not knowingly contact or collect information from individuals under 18. The website is not intended to collect any data from minors.
If we inadvertently collect such information and are notified, we will either obtain proper parental consent or delete the data from our servers.
If you want to report such a case, please contact us at dpo@rea-sjever.hr
Changes to This Privacy Policy
We reserve the right to update this privacy policy. If significant changes occur, you will be notified via email (if possible) or through a message displayed on the website
